Frequently Asked Questions

We are Happy to Answer Any Questions ... Just Ask

F.A.Q. Is Your Question Listed Below?

We get asked a lot of great questions from parents and guardians who want what is best for their child(ren). Below are the questions we get asked the most. If you have any other questions, you are welcome to Contact Us and we will be happy to help.

Am I eligible?

There are a lot of factors that go into eligibility for our program. Please read on for information about cost, types of clients we serve, and more information that can help you determine if your child is right for our program and if our program is right for you.

Is your program right for my child?

It’s hard for you or for us to know if we’ll be a good fit until we meet. The best way to find out of our program is right for your child is to come in for a private tour and discuss your needs with one of our program experts. Private tours are totally free, both in terms of cost and obligation.

What ages does your program serve?

We specialize in early intervention but accept new patients ranging in age from 3 years old to 21 years old.

My child is not formally diagnosed with autism, can you help?

YES! We have a licensed psychologist to provide psychological testing/evaluation. We are far more concerned with a child’s needs than his or her label.

Do you accept my insurance?

Most private insurances are accepted. We are in-network (or treated as in-network) with many insurance companies and we have insurance specialists who will help you navigate the tricky insurance approval process.

How do I find out if my insurance covers treatment?

Luckily, we can usually do that for you. If you’d like to check on your coverage prior to a Private Tour, you can submit your insurance information to the Intake Coordinator. They will work with our insurance department to navigate the insurance provider benefits, and will be more than happy to help you. If you don’t check in with us prior to the Private Tour, it’s ok! We will check your coverage (always without cost) in the days following your Private Tour.

What do I need to bring for my child's assessment?

Please be sure to bring supplies and treats for your child. It is helpful for staff to have highly preferred items during the assessment, so please be sure to bring us some of your child’s favorite things, clearly labeled with his or her name. Treats, drinks, diapers and wipes, a change of clothes, and other needed items are appropriate for an assessment. We will only feed your child what you send, especially as we are mindful of our client’s dietary restrictions.

Should I stay with my child during the assessment?

The staff person conducting your assessment will typically request a period of time with you either at the beginning or end of the session to discuss goals for your child. Your assessor will also typically want to have some time with your child without you present. A general guide is that 75% of the assessment with be with the child only, and 25% will be with you and your child.

Can you help ME help my child?

Yes! We provide and highly encourage parent training. We can train you in techniques and programs for your use at home, and we can help trouble-shoot issues occurring outside of therapy. We work WITH you when it comes to parent training. We appreciate your expertise on your child, and want to approach all challenges as a team.

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